Frequently
Asked
Questions

What is the process for starting therapy?

• Contact Me: Please fill out the contact form on my website or email me directly at zacharykilgorelcsw@gmail.com. I will respond within 24 hours to schedule a consultation call and outline next steps.

• Consultation Call: We’ll have a brief 15–20 minute call to discuss your needs, answer questions, and determine if we are a good fit to work together.

• Initial Intake Assessment: A comprehensive evaluation to understand your history, current concerns, and goals for therapy. Intake sessions are typically 60 minutes and may take one to two meetings to complete.

• Therapy Sessions: Ongoing sessions are usually 50 minutes once a week, though some clients may benefit from twice-weekly or intensive therapy. The duration of treatment varies by individual but often ranges from several months to a year, depending on progress and goals.

​​

Do you accept insurance?

I am an out-of-network provider, which means I do not accept insurance directly.

Navigating therapy billing and insurance reimbursement can feel challenging, but I am here to help. Clients receive a monthly statement (superbill) that can be submitted to their insurance company for potential reimbursement.

​

I encourage new or prospective clients to contact their insurance provider and ask the following questions:

• Do I have out-of-network mental health benefits?

• Do I have a deductible, and if so, how much has been met?

• What percentage of the therapy fee is covered?

• How many sessions are covered per year?

​

Please contact me directly to learn more, discuss your options, and inquire about my current fees for therapy.

​

No Surprises Act
You have the right to obtain a good faith estimate of your therapy costs. Please contact me to discuss your estimate. Learn more about your rights under the No Surprises Act. No Surprise Billing | CMS

​

What ages do you see?
I work with children, teens, and adults of all ages.

​

Where do you see clients?
I provide therapy virtually via a secure telehealth platform, serving clients across Pennsylvania, New York, and California.

​

Licensed Clinical Social Worker (LCSW)

Pennsylvania# 021372

New York# 097143

California# 127339​